Friday, 14 May 2010
E-health move will not be held back by privacy worries, NSW Health says
The deputy director-general of NSW Health, Dr Tim Smyth said the state is working actively on the introduction of e-medical records and is going for a business case to provide electronic prescribing service.
Dr Smyth regards privacy worries related to electronic medical records are overemphasized and can trigger unnecessary concerns.
He said, "I've never seen privacy as an obstacle and it's often used as an excused by some players not to do anything."
He said in a speech at an e-health forum in Sydney, people often confused privacy which is data a person wants other people to know, with the security of that information.
Dr Smyth said, "Being able to transfer information is critical (and) e-health has the potential to reduce errors."
With Healthelink, health records are only accessible by authorized health care providers under the signed contract to "respect the privacy of records and to maintain confidentiality of the information".
David Roffe, CIO of St Vincent's & Mater Health Sydney said people in chronic care usually want to share their health information.
He sad e-health systems for the management of medication cut down errors and NEHTA-compliant secure messaging is the way forward.Adam Powick, consultant of Delloitte e-health stated, "People place a great deal of trust in the health system and for good reason."
The use of passwords, with regard to information security remains a concern, said Dr Smyth, as NSW doctors who moved, for example, from Blacktown hospital to another in the city have to change their passwords due to different systems operated, and he is working to get the issue solved.
Friday, 16 April 2010
Electronic records step forward for hospital
Electronic records step forward for hospital
The local hospital has taken an advance towards the paperless management of patients with its new electronic medical records (eMR) system. The hospital is the first facility in Greater Western Area Health Service to launch eMR, which is a system designed to help clinicians and other staff manage patient care more efficiently.The computerised system includes electronic ordering and results from pathology and radiology, documenting care in the emergency department and operating suite and an electronic discharge summary. Other hospitals in NSW have demonstrated a range of benefits using eMR, including having legible records, less paperwork and improved communication of patient information.
Published Friday, 16th April, 2010
“This is a very exciting and fundamental change in how we manage patients and their records during their treatment,” said Broken Hill Health Service General Manager Rod Wyber-Hughes.“Local staff have been involved in testing the system and being trained in its use in preparation for the launch and transition phase to an electronic system,” he said.
“It is a new system and we are asking (for) the public’s patience as there may be some delays during the initial implementation phase while staff get use to the system,” said Mr Wyber-Hughes. Sue Beahl, the Nurse Unit Manager for the Operating Theatre, said there were numerous benefits to the eMR. “We can schedule
patients in quicker, track available resources and utilise staff in the operating theatre,” said Ms Beahl.
The eMR’s also work even when the power is out. Ms Beahl said they change over into a “down time” form which allows them to continue functioning. The city will be followed by Greater Western hospitals at Orange, Bathurst, Dubbo and Mudgee.
An initial focus for eMR will be on emergency departments and operating theatres.
Wednesday, 6 May 2009
Power failure lasting 36 hours cripples hospital care
DOCTORS at more than 100 hospitals in the state could not access patient records or vital test results for up to 36 hours last weekend after a power failure crippled NSW Health's computerised database.
Some records were lost, X-ray and pathology results could not be accessed and staff were forced to use whiteboards to keep track of emergency patients after the main server shut down at 9am on Saturday because of a faulty circuit-breaker.
Back-up power from the Cumberland Data Centre, which provides computer access to the Greater Western, Greater Southern and Sydney West area health services also failed, plunging some of the busiest hospitals in the state into chaos.
Thousands of patients were affected, with doctors and nurses forced to take notes on paper and go to other parts of the hospital to collect hard copies of results, extending treatment times and adding to the confusion.
Some staff, who did not want to be named, said the weekend was chaotic and a shambles. One surgeon said it was fortunate no lives were lost.
The chief executive of Sydney West Area Health Service, Steven Boyages, said hospital blackouts that lasted more than 30 to 60 minutes were unacceptable, but the Health Minister, John Della Bosca, insisted patients were not put at risk. "At no time was there any threat to patient care or safety," he said yesterday.
The Opposition spokeswoman on health, Jillian Skinner, said the blackout was "a serious failure" with great potential for disaster.
"Hospitals affected not only lost access to patient records, some lost some patient records altogether … and couldn't access X-rays unless they physically went to the X-ray department for a film copy," she said. "John Della Bosca should explain why the patient records system lost power, why back-up systems also failed, and whether patient safety was compromised."
A spokesman for Mr Della Bosca said workers doing routine maintenance at the data centre had triggered the outage. No patients had reported problems connected to the blackout but a full investigation would be launched. "If necessary changes will be implemented to prevent a recurrence," he said.
with Louise Hall
BLACKED OUT
Hospitals at Westmead, Auburn, Blacktown, Nepean, Lithgow, Mount Druitt, Cumberland, Blue Mountains, Dubbo, Bathurst, Orange, Mudgee, Parkes, Bourke, Albury, Queanbeyan and Goulburn were affected.
Saturday, 2 May 2009
Paper patients' notes out, digital records in
BY THE end of next year, every public hospital in NSW will move from paper patient notes to electronic medical records that can be accessed by any health worker, the Government has announced.
The Minister for Health, John Della Bosca, said the $100 million project to digitise 250 hospitals will save money by eliminating duplicate diagnostic tests and imaging. It will also improve patient safety by alerting staff to a deteriorating patient and reduce the likelihood of errors.
Mr Della Bosca said doctors, nurses, allied health and social workers will be able to access a centralised repository of a patient's medical chart, laboratory results, prescriptions and referrals, no matter where the patient enters the health system.
Peter Garling, SC, recommended an urgent roll-out of electronic medical records (eMR) in his special commission of inquiry into acute care services, which found NSW's record-keeping system is "a relic of the pre-computer age" that puts patient safety at risk.
He said various hospitals and community health centres have established ad hoc databases but they were "spasmodic and patchy". The inability of distinct IT systems to synchronise with each other and lack of IT support staff meant clinicians had to rely on incomplete data to make important medical decisions and spent time chasing information.
Mr Della Bosca said the Government would make implementing information and communication technology within its capital works program a priority, which will make NSW Health the biggest IT user in Australia.
A basic eMR system that allowed clinicians to order diagnostic tests and view results online was successfully trialled at St George, Calvary, Sutherland and Lismore hospitals last year and by last month 20 hospitals were using it.
"Prior to the introduction of eMR, some requests for medical imaging and pathology could require referral back to the requesting clinician due to incomplete or illegible hand-written records," Mr Della Bosca said.
"This technology will improve the efficiency of hospital care and free up doctors and nurses to focus on patients and not paperwork, which will further improve patient safety."
The next step will link hospital-based records to primary care providers, such as GPs, by way of an electronic discharge summary.
But the Health Action Plan For NSW, released in March, revealed the Government would not meet Mr Garling's 18-month deadline for a digital radiological imaging system. This is to be set up in every public hospital to electronically transmit medical images to remote locations.
And an electronic health record, which would extend patients' information beyond hospital walls to all GPs, specialists and health systems in other states, was not possible without a national e-health strategy, it said.
A report commissioned by the Federal Government last December found state and federal governments have spent $5 billion on electronic health initiatives over the past 10 years but have made little progress towards creating a national system for sharing information.
NSW Health has admitted that two previous attempts to implement electronic medical records in 1991 and 1999 had failed, at a cost of $12 million and $30 million respectively.
The National Health and Hospitals Reform Commission has recommended an individual patient-controlled electronic health record owned by the patient who decides which health care providers can access it.